Testimonials | Naylius McKenzie

Great Service

We have used Naylius McKenzie to let and manage our property and they provide a great service. The agency is extremely prompt and deal with issues in a seamless manner. They are highly recommended.

By G

Professional and very knowledgable

I worked with Josephine for the sale of two of my flats, and recently got in touch to rent my current flat and I can’t thank her enough for all the help She gave me. Josephine is a great professional and very knowledgeable in all aspects of selling, buying and managing properties, She follows the process with her clients step by step, always being available for advising on the best action to take to manage the conveyancing process or simply being there for you every time there is a problem. She and her team were always able to find a perfect buyer for my property and were very responsive in times of emergencies. Her support and help were priceless. I highly recommend Josephine and her team and I am looking forward to working with them again in my next real estate adventure!

By Chiara

Efficient and helpful

This is to state that we have been looked after by Naylius Mc Kenzie for over 20 years for the letting of our properties. They have been wonderfully efficient and helpful at all times ensuring that the properties are kept in a good condition, and handling any repairs which may occur. They are extremely pleasant to deal with at all times and I could not praise them highly enough for their integrity and reliability.

By Anthony Pratt

Continued Success

Naylius McKenzie have been managing my buy-to-let property for 20 years. During that time my continual point of contact has been Frank who is the letting manager. Not only has his advice throughout the period of time, been excellent but, also his handling of any situation has been exemplary, so I have had in regard to the property total peace of mind. Frank, is an example of the management quality that has helped Naylius McKenzie achieve its continued success. I would, without hesitation recommend them to any person.

By Mr Goldstein

Simply Outstanding

My late mother-in-law had a small flat in Belsize Park that was let to numerous tenants over a 10 year period through Frank at Naylius McKenzie. Thanks to Frank’s efficiency not a single days’ rent was lost during that period and each tenancy changeover was seamless. When my mother-in-law sadly passed away Frank managed the termination of the tenancy and Josephine the owner of Naylius McKenzie then took over to manage the sale of the flat. Josephine not only found a buyer in a difficult market but organised some repairs, had all the furniture removed, liaised with the solicitors acting on the sale and provided all the paperwork needed for tax returns and probate forms. The service provided by Naylius McKenzie was simply outstanding and more, it was a personal service as I felt that both Frank and Josephine truly cared about their client. I would recommend them without reservation.

By Colin Potter

Very efficient

Naylius McKenzie have been responsible for letting and managing my flat off Adelaide Rd for the past 10 years. They are very efficient, kind and have a deep knowledge of the area. They are a delight to work with. I ask their advice and always take it !!

By Mrs C Cox

Extremely effcient

Josephine the owner of Naylius McKenzie helped sell my 4 bedroom flat in Antrim Mansions and found me a smaller flat, in Eton Rise. She knew exactly what I needed and got me exactly what I wanted. She was extremely efficient, competent and friendly. I got the feeling I was helped by a good friend. Arranging meetings with a solicitor, the head porter of the block, and viewing flats were all done in a short time. There were daily phone calls from her, to keep me informed and finding out about what I wanted or needed to do. I completely trust her. I could not have wanted a better representative. If I want or need to move again Josephine will be the only one I contact.

By Ms W Vroom

Professional Service

Thank you to you and your team for making the purchase and letting of our buy to let flat so smooth. To go from completion to tenant in within the week is very impressive and a testament to how you work together. You provide a small, personal, responsive and professional service. We have dealt with many agents over the years and you stand out.


Very Happy

I am very happy with Naylius Mckenzie because nothing seems too much trouble to their staff – not just in finding suitable tenants and checking references; but with a smile they attend to the small matters too; getting a locksmith or a cleaner etc.. and checking that the work is done

By Rita

Peace of mind

We have used Naylius McKenzie since 1997 and their personal service, attention to detail and finding us reliable tenants has always been appreciated! Lots of Agents will promise to do things but they don't always deliver....with Naylius you've got peace of mind and great people to work with.

By Phil and Jayne