Tenants

Naylius McKenzie Lettings aims to provide the highest standards of professional service to Landlords and Tenants alike. If you are looking to rent a property, our dedicated staff will make the entire process as smooth and straightforward as possible.

Finding the right property

You can register by calling our Letting Department or register on-line. Once registered, we will keep you advised of all our properties that match your requirements.

Viewing properties

We endeavour to arrange appointments that are convenient to you during weekdays, evenings and on Saturdays.

Making an offer

As soon as you have found a suitable property and communicated an offer to us, we submit it to the Landlord for consideration. Any offer made is subject to satisfactory references being received.

Acceptance of your offer

When your offer has been accepted you will pay to Naylius McKenzie a non refundable holding deposit equivalent to one weeks rent, this ensures that the property is withdrawn from the market whilst we apply for references. This deposit will go towards the first month's rent & five weeks deposit that you pay before the commencement of the tenancy.

Rent and Deposit

Once satisfactory references have been received and prior to the commencement of the tenancy we will collect from you the remaining deposit and the first months rent. This will include the first rental payment, normally one month or quarter in advance depending upon the terms agreed together with a 5 week deposit, from 1st June 2019 landlords and agents in England, will be limited to accept a maximum of 5 weeks' deposit for new and renewed tenancies (or 6 weeks if the annual rent is £50,000 or more).

Tenants Deposit Scheme

Naylius McKenzie is a member of the Tenancy Deposit Scheme, which is administered by:

The Dispute Service Ltd
 PO Box 541
 Amersham
 Bucks
 HP6 6ZR

Phone 0300 037 1000
Email deposits@tds.gb.com

If Naylius McKenzie is instructed by the Landlord to hold the Deposit, Naylius McKenzie shall do so under the terms of the Tenancy Deposit Scheme.

The Tenancy Agreement

Once all terms have been agreed by both parties and satisfactory references have been received, all documentation is forwarded to you and the Landlord for signature.

Inventory

Before the tenancy begins, an inventory is prepared detailing the contents and condition of the property. This is carried out by an independent inventory clerk and a copy supplied to both Landlord and Tenant. The Landlord pays for the inventory before the commencement of the Tenancy. 

Moving In

Once the tenancy agreement has been signed and cleared funds have been received in respect of the rent and deposit, the tenancy can proceed. On the day the tenancy commences, we will hand over to you the keys and you can then start enjoying your new rental home.

Utilities/Council Tax

Prior to the commencement of the Tenancy Agreement Naylius McKenzie will read the meters and advise the relevant authority that the supply will be taken over by the new tenant. We will also advise the appropriate Council Tax department.

Complaints 

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Fees to Tenants

Please view this link for more information.

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